Hotel Urban, A Small Luxury Hotel Of The World, Madrid
About the Hotel
Hotel Urban, a member of Design Hotels, is situated in the heart of Madrid's historic Centro. The hotel combines avant-garde architecture with unique ethnological art pieces, creating a distinctive atmosphere. Recently awarded a Michelin star, its restaurant CEBO highlights a kitchen stripped of artifice, focusing on quality ingredients. With proximity to major attractions like the Prado Museum and Gran Vía, it offers a central location for both leisure and business travelers.
Location
Located in Centro, the hotel is steps away from key attractions such as Puerta del Sol, Plaza Mayor, and El Retiro Park. Easy access to the Gran Vía provides guests with a variety of shops, restaurants, and nightlife options. It lies centrally within Madrid's art triangle, which includes notable museums like the Prado and Reina Sofía. Public transportation options are readily available, enhancing convenience for guests exploring the city.
Rooms
Rooms at Hotel Urban feature contemporary designs with a wide range of amenities. Many suites offer spectacular views over San Jerónimo Street or the hotel’s atrium. The luxurious Junior Suites include a spa bath and soundproofed rooms for enhanced comfort. Exotic wood floors and original sculptures from Papua New Guinea add unique character to the space.
Eat & Drink
Dining at Hotel Urban centers around CEBO, offering a progressive Mediterranean menu that emphasizes exclusivity. The gastro-pub, Glass-Mar, serves chef-made tapas alongside innovative cocktails in a casual setting. Guests can enjoy a buffet breakfast with Showcooking services, where hot dishes are prepared to order. The informal bar known as The Glass specializes in cocktails, maintaining a high reputation in Madrid.
Leisure & Business
The hotel features a small rooftop swimming pool available exclusively for guests, with a terrace open in the summer. Business amenities include state-of-the-art presentation technology, such as the Samsung Digital Flipchart, ensuring high image quality for meetings. The urban atmosphere is complemented by personalized service to cater to all needs in both leisure and business contexts. All areas maintain cleanliness through the hotel's Clean & Safe program.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Rooftop pool
- Plunge pool
- Seasonal outdoor pool
- Sun loungers
- Sun terrace
- Solarium
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Hi-Fi
Location
Reviews and Ratings
I had a mixed experience at this hotel. The rooms are very nice, though slightly compact given the hotel's rating, and being above the bar meant some nighttime noise. The service was exceptional, with staff going above and beyond to ensure my satisfaction. The location was superb, right in the heart of Madrid with easy access to all attractions. Dining had its ups and downs, with some dishes being wonderful while others were lacking. Overall, a stay with highs and lows.
The hotel is perfectly situated just meters from Puerta del Sol, the true center of the city, making it a convenient spot to explore Madrid. The rooms, although reasonably sized, may feel a bit cramped in the standard room for a 5-star hotel. The service was generally friendly, although some noise disturbances were a downside. The dining options were on the pricier side, and the facilities were decent overall.
The service is exceptional, especially during rush hour, with staff being attentive and helpful. The location is convenient for exploring Madrid, although it can get touristy at times. The dining experience is excellent overall, despite minor issues like coffee availability. The facilities are satisfactory, offering a pleasant stay overall.
The hotel is perfectly located, putting me in the center of everything with a variety of great restaurants nearby. The rooms were comfortable and well-appointed, although showing some signs of wear and tear. The service was fantastic and the dining experience was wonderful, offering a great variety and attentive service. The location is conveniently close to many tourist spots, making it easy to explore Madrid.
My stay at the hotel was fantastic! The rooms were beautiful, well-designed, spacious, and extremely clean, but unfortunately, the soundproofing below the terrace bar needs improvement as it affected my sleep. The location was excellent, close to central bars and restaurants in Madrid, and within walking distance to major attractions. The dining experience was wonderful with fresh, quality, and varied food every day.
I had a mixed experience at the hotel. The rooms, while clean and modern, were quite small with a tiny bathroom next to the internal courtyard. The service, on the other hand, was top-notch, with fantastic staff throughout, especially at the Glass Bar and Restaurant. However, the loud music from the nearby noisy square affected the location, making it hard to relax at the small pool. The dining experience was lovely, with kind and hard-working staff, but it was overrated for the price.
I had a pleasant stay at the hotel. The rooms were modern and comfortable, perfect for a few days' stay, and offered decent facilities. The service was exceptional, with the staff being extremely service-oriented and quick to accommodate our needs. The location was fantastic, being centrally located near major attractions and great restaurants. The dining experience was wonderful with a variety of food options, but a bit on the expensive side. Overall, a great value for money.
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